REFOUND SOUND 3

[Research 3 Yeovil District Hospital]

I’ve now had a few more visits to Yeovil Hospital and these have helped me to formulate my ideas around the finished installation work and the type of vocal content I would like to populate it with.

Yeovil and Dorchester Hospitals are very different beast architecturally and it is clear there are more challenges around siting a sound installation in Yeovil Hospital than in Dorchester Hospital due to the design and layout of the building. I like a challenge so am undaunted about this and will explore the possibilities in the coming weeks with staff at Yeovil. In fact, one member of staff in particular who has been a joy to work with; Janine Valentine, Nurse Consultant for Older People.

Janine has shown me around a whole range of wards and departments in the hospital that come into contact with elderly patients and therefore a proportion of those who are confused or suffering from dementia. Without fail, the atmosphere and mood of the staff on the wards I have visited has been fantastic – happy and joyous, I’d say, and this wasn’t just because I was visiting; it was clear the care, attention, camaraderie and morale was extremely high. This made the wards feel friendly, homely and much less intimidating than these busy environments would suggest, especially to the elderly, frail and confused. There is a family feeling on the wards and it was this that leapt out at me as my first impression.

IMG_8467 Janine Valentine: Nurse Consultant for Older People

 

As well as showing me around and meeting other staff, Janine and I had the opportunity to discuss the project. I enjoyed this bit especially, not least because Janine’s initial impressions around the outcomes of the finished piece – what it would sound like, what it would do and whom it was for where different from mine. Janine knew that my music wasn’t playful or melodic and had a tendency to be wild and dissonant.

Janine drew an interesting comparison between the intention of the music activities that occur on the wards – to soothe, entertain, provoke good memories, to stimulate participation and singing along – generally creating a good time for all, were markedly different from the outcomes of my music which could be complex, confrontational, overwhelming, not a sing-along and possibly disturbing for some.

Of course the difference in outcomes of these two activities lies with the intention of the artist [in my case] or musician in the case of on-ward activities and the audiences the outcomes are aimed at. The ward-based activities could be loosely described as therapeutic entertainment and are firmly geared towards patients. My work is neither a therapeutic activity, nor an entertainment and is aimed at a wider public including health and arts professionals with an aim of offering different perspectives around dementia when presented to audiences as an installation; a piece of art. My work is not designed for people with dementia and although being installed into public areas of each hospital for a time, the work will most likely spend most of its ‘life’ away from hospitals at arts and health conferences and arts festivals – again, reaching out to those wider audiences.

Once we had established the differences between my activity and the hospital-based therapeutic music activities I could see Janine was becoming very excited about the hospital being involved in something quite different to what had gone before and was quickly becoming as excited as me about the prospect of this new, possibly quite challenging work having a life and [hopefully] positive influence away from the hospital. I think Janine’s relationship to the idea of ‘dissonance’ in music may be on the move, too!

One outstanding area of research I needed to complete was to talk to someone about their personal experience caring for a loved one who developed dementia and what that meant to them from the very human side of living with and caring for someone who’s health consistently deteriorates until they pass away.

Janine introduced me to the amazing Sue Finer, an inspirational woman who has been on this journey with her late husband and is now sharing her thoughts about Alzheimer’s, a form of dementia, in a book she is writing. Sue is a volunteer at the hospital and has become a major advocate for the hospital’s work with dementia – in fact, the word volunteer is a little misleading as in many ways, her work with dementia has become an essential aspect of the hospital’s work advocating and supporting dementia care and activities within wider communities.

Sue very kindly spoke to me candidly about her husband’s disease, how it progressed, and how this impacted on their lives. These stories were very personal but also hugely universal to so many living with the effects and affects of dementia. It was the very personal nature of this conversation, the small details, insights and observations that really helped me to fill in the gaps in my knowledge and understanding. This information was also transformed [or at least will be] into content – vocal content, words and utterances for the installation.

IMG_8481

 

Like Janine, Sue wasn’t quite sure exactly what my role as Composer-in-Residence to Yeovil District and Dorchester County Hospitals was and what sort of work was being proposed. We discussed this for some time. I talked Sue through my ideas, drew a few diagrams to illustrate how the installation would work and what sort of content would be in it – how I’d work with the choir to produce the music etc., and how I’d been conducting my research so far and where that had led me. Again, like Janine, Sue had spent some time online researching my work and listening to recordings of pieces and couldn’t make the leap between what she had heard from my asynchronous, noisy, complex music to an installation about dementia. A totally understandable position!

Sue had also read my REFOUND SOUND blogs but still was unclear where I was heading with everything, which is no surprise as there is a large aspect of the blog that is very much ‘thinking out loud’, and working through challenges and questions in an open manner. I call this ‘open research and practice development.’ It can be confusing for those looking in.

I could see the moment when Sue totally ‘got’ what I was telling her and she could imagine the finished installation and its sound-world and vocal content. It’s a wonderful moment when another person really resonates with what I’m proposing and moves from a position of uncertainty to becoming a firm ally and advocate for the work.

So now, throughout the month of April it is time to gather all this material together and produce the words and music ready for the recording session with the choir which is now confirmed for the 30th April.

It’s becoming more real!

Screen shot 2016-05-25 at 16.16.07

 

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    Bait and switch is an excellent description. I have all my telephone conversations and text with *** *. He did my quote virtually because of covid..I had wonderful pictures of every room and we went over each piece of furniture being moved. I received my quote and signed the contract. I got 4 quotes and they were all about $9k more for the same services. I had multiple conversations with *** * and he assured me the quote was firm. If I shipped less the quote would be amended. I did ship about 1/3 less of actual furniture. I paid $3k down and waited for moving day…movers arrived 3+ hrs late in a **** rental truck nothing like the truck on the website. Walked into the house did an assessment and said it would be an extra $8k for the move and we would need another **** rental which I would have to pay for..claimed that *** * was new and did a lousy job with the quote. I was closing the next day and had no choice but to continue…they literally threw things into boxes without wrapping…I will post the pictures on another site. I never heard from *** * again. I tried multiple times to contact him to explain to me what was going on. They contacted me 1 day before delivery and I had to scramble to get a storage container because my house was not ready. They literally tossed everything into the container breaking a leg off a chair and crushing many boxes. As a bonus after removing their packing blankets they threw the tape and junk into the container. Of course they would not unload anything until they were paid in full. I certainly obliged them with the full payment….all in $20’s. Beware is all I can say. The truck they arrived in was some white painted over moving truck that had a tiny sign on the lower driver side which I also took a picture of…I paid the same as I would have with ********* or ****** *** ******

    Ben

    Bait and Switch Company. DO NOT USE!!!! Company will quote you a reasonable price and take a deposit up front. They will then show up to your home and tell you another price. Mine was 3X the original price. They did not return my deposit when I said I would not pay the new estimate and did not want them moving me. I had to call the police to my home to get them to leave.

    Response

    We are sorry about your experience ********. We always make sure that our quotes are as accurate as possible based on the items discussed in the move order. Most of our estimates that we provide to our customers are done so, over the phone. You and your sales representative built the estimate room by room to make sure that all your items were accounted for and recorded in writing, in your contract. After we build the estimate, we send it back to our customers for verification in order to make sure all their items are on the list. After the customer checks everything twice on the Move Order and on all goods we ALWAYS ask you to initial under the “Inventory Checkmark Spreadsheet” and “Inventory List Categorize by Room”. WE NEVER TAKE A DEPOSIT AND SCHEDULE THE MOVE BEFORE OUR CUSTOMER REVIEWS THE INVENTORY. Your move was then rescheduled. Original price was 5k for 128 items and it included everything. The price of 15k was for 2 full 26 ft trucks. After visual estimates, that our FOREMANS always do before starting the job, we counted over 280 items and offered the price of 9k. You canceled the move and told the guys to leave. Everytime a customer cancels their move because the price increased, we go over all recorded phone calls that we have had with the customer. This is to double check the accuracy of the estimate and the verbal agreement. I don’t want to blame you as a customer, but at the same time, be honest and respond fairly to our negative reviews. Our sales consultant did a great job and didn’t miss any item that was mentioned verbally and reviewed in print. All of our calls are recorded to ensure accuracy. If a customer never mentions more than half of the items that he actually has to move, we have no choice but to charge for the actual amount of labor and storage. I would however like to say we are sorry to everyone for what happened. Moving is a stressful business for all parties involved and some things don’t go as planned. If anyone reading this would like more information regarding this review, you can email me at *********@*********

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